Terms and Conditions

Terms and Conditions

Nestora Ltd

Last Updated: [Insert Date]

Welcome to the Nestora website. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Us

Nestora provides serviced accommodation and short-term rental management services. Our properties are designed to provide comfortable, high-quality stays for business travellers, contractors, relocations, and leisure guests.

2. Bookings

All bookings made through our website, third-party platforms (such as Airbnb or Booking.com), or directly with Nestora are subject to availability and confirmation.

By making a booking you confirm that:

• You are at least 18 years old.
• The information provided is accurate and complete.
• You agree to comply with all house rules and policies.

Nestora reserves the right to refuse or cancel bookings at our discretion.

3. Payment Terms

Full payment or a deposit may be required to secure your reservation.

Accepted payment methods may include:

• Debit or credit card
• Bank transfer
• Payment through authorised booking platforms

Failure to make payment within the specified timeframe may result in cancellation of the booking.

4. Check-In and Check-Out

Standard times are:

Check-in: From 3:00 PM

Check-out: By 10:00 AM

Early check-in or late check-out may be available upon request and subject to availability.

5. House Rules

Guests staying at Nestora properties agree to:

• Treat the property with care and respect.
• Keep noise levels reasonable, especially after 10 PM.
• Not host parties or events unless agreed in writing.
• Not exceed the maximum occupancy stated in the booking.
• Follow all safety and security instructions.

Failure to comply may result in immediate termination of the stay without refund.

6. Damage and Security Deposit

Guests are responsible for any damage caused during their stay.

Nestora reserves the right to charge the guest for:

• Property damage
• Missing items
• Excessive cleaning
• Breach of house rules

A security deposit may be required before check-in.

7. Cancellations and Refunds

Cancellation policies may vary depending on the booking platform or rate selected.

If booked directly with Nestora:

• Cancellations made 7 days or more before arrival may receive a full refund.
• Cancellations made within 7 days of arrival may be non-refundable.

Nestora reserves the right to cancel bookings due to unforeseen circumstances such as property maintenance issues.

8. Liability

Nestora is not liable for:

• Loss or damage to personal belongings
• Injury sustained during the stay unless caused by proven negligence
• Interruptions caused by events outside our control

Guests use the property at their own risk.

9. Website Use

All content on the Nestora website including text, images, and branding is the property of Nestora and may not be copied, reproduced, or distributed without written permission.

10. Privacy

Any personal information collected through the website will be handled in accordance with our Privacy Policy and applicable data protection laws.

11. Changes to Terms

Nestora reserves the right to update these Terms and Conditions at any time. Continued use of the website or services indicates acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of our services will be subject to the jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Nestora

Email: contact@nestorastaysltd.comm

Phone: 07423189105

Website: https://nestorastaysltd.com